If your season ticket does not work or has been lost, please send an email to salg@q-park.dk. Please state your customer number.
If you are able to return the old card, we would like it back. You can return it in person or send it by mail to: 

Q-Park Operations Denmark A/S
Gladsaxevej 378, 3. sal 
DK-2860 Søborg
Att.: Sales and Service 

If you wish to cancel your season ticket, please send you cancellation request to salg@q-park.dk. Please state your customer and card numbers, and the desired cancellation date. We will send you a confirmation. If you are cancelling your season ticket due to problems/dissatisfaction with your season ticket, we would like to hear the reason.

NB! Please note that your cancellation date depends on your invoice date. Cancellation must be no later than 30 days prior to your invoice date. See the settlement dates below:  

• Monthly settlement takes place on day 30/31 of the month
• Quarterly settlement takes place on 31 March, 30 June, 30 September and 31 December
• Half-yearly takes place 15 Juni and 15 December. 

If you are able to return your card, we would like it back. You can return it to us in person or send it by mail to: 

Q-Park Operations Denmark A/S
Gladsaxevej 378, 3. sal 
DK-2860 Søborg
Att.: Sales and Service