You are always welcome to contact us with any queries. Complete the contact form below if you would like us to get in touch. Or use the details below.
Q-Park Operations Denmark A/S
Gladsaxevej 378, 3.
DK-2860 Søborg
CVR: 11967086
Telephone: +45 7025 7212 (Monday-Friday 09:00-15:00)
PLEASE NOTE: If your inquiry concerns a contol fee, you cannot use the general contact form on the link below. Please use one of the forms located further down on this page instead, below ‘Control Fee Service’.
Complete our general contact form here
Service Centre - open 24/7
For assistance with payment, access to a car park or your online booking, please contact our Service Centre.
Telephone: +45 7025 7213 (Monday-Sunday 00:00-24:00.)
Email: sc@q-park.dk
Control Fee Service
For questions regarding a control fee please contact our Control Fee Service.
Telephone: +45 7025 7212 (Monday-Friday 09:00-15:00)
Please note: At the moment the phone is open Monday-Friday 09:00-14:00.
If you have an inquiry about a control fee (not an appeal), eg. if you wish to see our photo documentation, please use this form:
If you want to appeal a control fee, please use this form:
When does it make sense to appeal a control fee?
Do you already know that your control fee was issued due to an error you made while parking? In that case, submitting an appeal either by phoning or via our appeal form will not result in an annulment of your control fee. Unfortunately, we cannot annul control fees that were issued correctly in the first place.
Please note: We cannot accept appeals made in person at our offices. All appeals must be written and submitted through our website.
Due to GDPR we can only hand over information and photo documentation to the driver of the vehicle.
If you are not the registered owner of the vehicle, we can only assist you on the phone when you have confirmed in writing, that you were the driver of the vehicle at the time the control fee was issued (you can do this via the form above ‘Submit an inquiry’).
We can only forward information about a control fee to a third party if the driver of the vehicle authorizes this by sending us a valid, written power of attorney.
Privacy Officer
For information on how we handle your personal information, please contact our Privacy Officer.
If your enquiry is regarding an official police or insurance matter, and you require information about a specific case, you may also send your enquiry directly to one of the contacts listed below.
Q-Park Operations Denmark A/S
Att.: Privacy Officer
Gladsaxevej 378, 3.
2860 Søborg
Email: privacy@q-park.dk
Sales Support/Customer Services
For questions about season tickets, parking permits, guest parking cards and other products, please contact our Sales Support/Customer Services.
Telephone: +45 7025 7212 - press 4 (Monday-Friday 09:00-15:00)
Email: salg@q-park.dk
Partner Support
For questions about parking permit (permanent and guest permits) as well as e-park, please contact Partner Support.
If you have a parking supervision contract with Q-Park, you are also welcome to contact Partner Support.
Telephone: +45 7025 7212 - press 5 (man-fre 09:00-15:00)
Email: partner@q-park.dk
Parking Supervision - Sales
Contact our Sales department to find out more about the benefits of a Q-Park parking supervision.
Telephone: +45 7025 7212 (Monday-Friday 09:00-15:00)
Email: kontakt@q-park.dk
Parking Facilities - Management, New-Build/Design, and Refurbishment
Contact us to learn more about our expertise in management, design and refurbishment of parking facilities.
Telephone: +45 7025 7212
Email: projekt@q-park.dk
Management
Find our managers here.