Contact us 

You are always welcome to contact us with any queries. Complete the contact form below if you would like us to get in touch. Or use the details below. 


Q-Park Operations Denmark A/S

Gladsaxevej 378, 3.

DK-2860 Søborg

CVR: 11967086

Telephone: +45 7025 7212 (Monday-Friday 09.00-15.00)

If your enquiry concerns a control fee notice, please use the appeal form in the Control Fee section below.


Complete our contact form here 

Service Centre - open 24/7

For assistance with payment, access to a car park or your online booking, please contact our Service Centre.

Telephone: +45 7025 7213 (Monday-Sunday 00.00-24.00.)



Control Fee Service

For questions regarding a control fee please contact our Control Fee Service.

Telephone: +45 7025 7212 (Monday-Friday 09.00-15.00. Please note that we currently have reduced phone opening hours: Monday-Friday 9.00-12.00)


Do you want to appeal a control fee? Click the green button.

Submit appeal

Please note: We cannot accept appeals made in person at our offices. All appeals must be written and submitted through our website. 

Due to GDPR we can only hand over information and photo documentation to the driver of the vehicle. If you're not the registered owner of the vehicle, we kindly request that you send your full name, address and control fee number (‘Afgiftsnummer’) via our appeal form or e-mail.
We cannot assist you on the phone before you have confirmed, in writing, that you were the driver of the vehicle at the time of the control fee.

We can only forward information about a control fee to a third party if the driver of the vehicle authorizes this by sending us a valid, written power of attorney via e-mail or our appeal form.


Sales Support/Customer Services

For questions about  season tickets, parking permits, guest parking cards and other products, please contact our Sales Support/Customer Services

Telephone: +45 7025 7212 (Monday-Friday 09.00-15.00)



Parking Supervision - Sales

Contact our Sales department to find out more about the benefits of a Q-Park parking supervision.

Telephone: +45 7025 7212 (Monday-Friday 09.00-15.00)


Parking Facilities - Management, New-Build/Design, and Refurbishment

Contact us to learn more about our expertise in management, design and refurbishment of parking facilities.

Telephone: +45 7025 7212



Find our managers here.