If your season ticket does not work or has gone missing, please send an email to salg@q-park.dk. Please state your customer number.
If you wish to cancel your season ticket, a written cancellation must be sent to salg@q-park.dk. Please state your customer or card numbers, and the desired cancellation date. We will send you a confirmation. If you are cancelling your season ticket due to problems/dissatisfaction with your season ticket, we would like to the reason for that.
NB! Please note that your cancellation date depends on your invoice period. Cancellation must be no later than 30 days prior to your invoice period. See the settlement periods below: