If you wish to cancel your season ticket, please send you cancellation request to firstname.lastname@example.org. Please state your customer and card numbers, and the desired cancellation date. We will send you a confirmation. If you are cancelling your season ticket due to problems/dissatisfaction with your season ticket, we would like to hear the reason.
NB! Please note that your cancellation date depends on your invoice date. Cancellation must be no later than 30 days prior to your invoice date. See the settlement dates below:
- Monthly settlement takes place on day 30/31 of the month.
- Quarterly settlement takes place on 31 March, 30 June, 30 September and 31 December.
- Half-yearly settlement takes place 30 Juni and 31 December.
- Annual settlement takes place 31 December.