We do not register any personal information about visitors who just browse our website. We only register personal information from visitors who explicitly agree. You explicitly and voluntarily can provide us with personal information in three ways:
1. By sending an email request for information
2. By making a reservation/purchase
3. By participating in competitions
We use links on our website to provide you with easy access to sending us an email with questions, requests about information and materials, registration, reservations or competitions or to sending us comments and suggestions. You may also be offered the opportunity of being contacted in person by one of our representatives, so that you can obtain further information about our products or services. If you wish to make use of this offer, we may ask you to provide information about e.g. name and phone number in order for us to contact you.
What are Cookies?
Cookies are little text files that are saved on your computer, mobile phone or tablet when you visit a website. Next time you visit the same website, the text file (cookies) information is sent to the website which then recognizes your computer, mobile phone or tablet. By using a cookie, our website is able to "remember" the information about you and your preferences, either until you close the browser window (if the cookie is temporary) or until you deactivate or delete the cookie.
A well-functioning website
Cookies ensure that the website works optimally, and when you visit a website you have visited before you do not have to send or receive the same information again. By accepting cookies, you facilitate you visit to the website.
The website puts tracking cookies on your computer, mobile phone or tablet in order to recognize your unit next time you visit our website. There are two kinds of tracking cookies: session cookies and permanent cookies. Session cookies provide us with the possibility to see which parts of the website you went to during your visit. Permanent cookies enable us to recognize your computer, mobile phone or tablet if you visit our website again later on.
On our website, you will find icons for other websites such as Google+, Facebook, LinkedIn and Twitter, and the icons contain pieces of code from these social network. If you click the icons, the code will put cookies on your unit. We do not have any influence on this process. The information we register is treated confidentially, and we only exchange information within the Q-Park European organisation. We do not sell or pass on this information to a third party.
We can ask for information from customers in relation to performing statistic surveys. Participation in these surveys is voluntary. We use information from these surveys for statistical purposes or for improvement of and satisfaction with our website and we use it for improving our customer service and our supply of products.
Replies and updates for you
In general, we reply to all emails with questions or requests about information regarding products or services and to all other enquiries, we receive. We can choose to keep this correspondence in order to improve our products, services and website or for other purposes which will inform you about. See our privacy notice for further information.
We often keep contact information on our customers so that we can send updates or other important information about our services and products. We do not send unsolicited adverts by email, but if you want to receive information about our products or services we will send these by email or as a letter.