Tell us about your day?
My day is busy! In addition to being a parking attendant, I am also in charge of the cars in my district. I have at least 50 different tasks every day. I work nine or 10 hours a day and I have lots to do – with the cars and as a parking attendant.
I start work at 6.30 am in the multi-storey car park where we start our shifts to prepare the cars for all my lovely colleagues. I make sure that the cars are clean, in working order and kitted with the necessary equipment. When my colleagues come in, I hand out the keys and start my shift as a parking attendant, which starts at 8.00 am and ends at 3.30 pm. During the day, my colleagues might need assistance with their cars, and I go back to the car park to sort it out.
What is working for Q-Park like?
It’s great working for Q-Park. I like it a lot here. I have great colleagues, and new things happen all the time. There’s always some exciting activity going on.
Which part of your job do you most enjoy?
I like the mechanic part of my job. I trained as a mechanic, and I enjoy working on the cars. But I also like being a parking attendant, and I enjoy getting out every day and meeting so many nice people.
Something new happens every day; I get to see new parking areas and new people. You experience so many things when you work ‘on the street’.
I have lovely colleagues, and we have a great manager. In principle, my job is a bit like being self-employed. Obviously, we have to patrol the supervised car parks and issue control fees if people break the rules. But we plan our own routes, and we have to determine whether the rules have been broken and we need to issue a control fee or not.
Have you been with Q-Park long?
I have been here since the summer of 2016.
How do you live up to our motto ’Quality in parking’?
It means a lot to me that the cars are all sorted. They need to be ready for my colleagues so that they don’t have to think about it. I also make sure that every day is a fresh start. We do sometimes encounter people who are not big fans of parking attendants. I really don’t understand why since all we do is enforce the rules and regulations. I make sure we talk about that, but also about other things so we can start each day in good spirits.