Control fee

Why have I received a control fee?

Get your explanation here. 

Do you not agree?
You can click through to our appeal form.  

 


How it works

Find your reason code (Årsag).
You will find it at the top of your control fee notice, just below the control fee notice number (Afgiftsnummer). 

Twelve different rule infringements trigger a control fee. 

Find the same number in the list here.
Find out why you have received a control fee. 

Do you not agree?
If you still feel that you have received an unjustified control fee, you can move on to our appeal form.

Please note: Due to GDPR only the driver of the vehicle can file a complaint regarding the control fee. In order to have your complaint processed, you must therefore, as the driver of the vehicle, provide your full name and address as well as the control fee number (‘Afgiftsnummer’) – whether it is via the appeal form, physical letter or e-mail. We are unable to process a complaint if it doesn’t contain the above information.

Complaints from a third party will only be processed if the driver of the vehicle authorizes this by sending us a valid, written power of attorney.

 

PLEASE NOTE: This form concerns control fee appeals. If your enquiry concerns a control fee from Odense Banegård Center, please contact Q-Park Sales Support on telephone +45 7025 7212.

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