Scan your QuickCard at the entry and exit barriers. The barrier will open automatically. Your entry and exit times will be registered. No need to think about tickets or payment. We collate all your transactions in one monthly invoice. PLEASE NOTE: From January 1st, 2024 all private QuickCards will be subject to a monthly fee of DKK 50.00. Download the Q-Park App to park quickly and without additional fees. HOW DO I USE MY QUICKCARD?
QUICKCARDS FOR BUSINESS?
You can use your QuickCard in the following car parks:
Please note:
Some Q-Park barrier facilities use automated number plate recognition. If you are using EasyPark or Q-Park App, please remember to deactive automated number plate recognition in the EasyPark app BEFORE arriving at the parking facility. In the Q-Park App you can deactivate this feature for each parking facility individually.
If you have activated automated number plate recognition, your parking session with EasyPark or the Q-Park App will start automatically, the barrier will open before you take a ticket, and you will not be able to pay with your QuickCard.
In the list below, all facilities using ANPR are marked with a *. This includes all barrier facilities in Copenhagen.
SjællandKøbenhavn Adelgade* Frederiksberg Hellerup Hillerød Lyngby |
FynOdense Filosoffen* JyllandAarhus Ceres Byen Aalborg |
Find our general terms and conditions here.
For enquiries about QuickCard, please contact us on telephone +45 7025 7213.
We will be happy to assist you.
-
I have not yet received my season ticket
We send all our mail as express mail. If you have not received your season ticket within 4-6 days, please contact us at salg@q-park.dk, so we can send you a new one.
-
My season ticket does not work or has gone missing - what should I do?
If your season ticket does not work or has gone missing, please send an email to salg@q-park.dk. Please state your customer number.
-
How do I cancel my season ticket?
If you wish to cancel your season ticket, please send you cancellation request to salg@q-park.dk. Please state your customer and card numbers, and the desired cancellation date. We will send you a confirmation. If you are cancelling your season ticket due to problems/dissatisfaction with your season ticket, we would like to hear the reason.
NB! Please note that your cancellation date depends on your invoice date. Cancellation must be no later than 30 days prior to your invoice date. See the settlement dates below:- Monthly settlement takes place on day 30/31 of the month.
- Quarterly settlement takes place on 31 March, 30 June, 30 September and 31 December.
- Half-yearly settlement takes place 30 Juni and 31 December.
- Annual settlement takes place 31 December.
-
I would like to buy a season ticket
